The AI Orchestration Layer Transforming Insurance Operations: Faster, Unified, Outcome-Driven

Orchestrate onboarding, claims, and support with an agentic AI layer that accelerates policy activation, reduces costs, and increases customer lifetime value.

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The Hidden Costs Slowing Down InsurTech Growth

Slow Policy Launches & Implementation Delays

Complex underwriting, multi-step policy setup, and manual document validation stretch onboarding cycles, delaying premium collection and revenue recognition.

Claims Backlogs & Support Bottlenecks

Routine claim verifications, policy clarifications, and customer inquiries flood support teams, increasing resolution times and driving up operational costs.

Manual Compliance & Reporting Burden

Tracking regulatory requirements, generating audit reports, and ensuring claims compliance is largely manual, consuming resources and increasing the risk of errors or penalties.

Disconnected Customer Experience

Fragmented workflows and limited self-service options frustrate customers, leading to higher churn and lower lifetime value.

How Beacon Transforms Insurtech Platforms Into Growth Engines

Beacon.li orchestrates policy onboarding, claims, customer support, and regulatory workflows, delivering autonomous insurance operations with zero backend access or API dependencies.

Automated Policy & Claims Orchestration Engine

Beacon coordinates AI agents that interpret policy documents, claim rules, and underwriting guidelines to configure complex workflows with 90%+ accuracy. What took weeks—policy issuance, premium setup, claim rules—is now orchestrated in days through intelligent, outcome-focused automation and validation.

L1–L3 Support & Claims Deflection Engine

AI agents manage routine inquiries such as “How do I file a claim?” as well as advanced issues like claim disputes, policy misconfigurations, or underwriting exceptions. Seamless escalation ensures your support teams resolve complex cases faster, lowering resolution time and operational costs.

Embedded Customer Success Intelligence

Beacon’s AI agents proactively guide policyholders and agents through plan selection, underwriting, claim submission, and account management—reducing quote turnaround time by 70% and boosting adoption through contextual, personalized assistance.

Unified Insurance Workflow Orchestration

From new policy creation to claims approvals and policy renewals, Beacon orchestrates multi-stage workflows intelligently. Manual handoffs, errors, and delays are minimized, while operational efficiency and customer satisfaction increase.

Self-Service Analytics & Compliance

Enable policyholders, agents, and compliance teams to generate reports, track regulatory metrics, and analyze claims or policy trends without IT support. Automated audit trails and compliance monitoring reduce risk, improve transparency, and cut operational overhead.