How does Beacon learn our specific workflows without APIs?

Beacon observes your UI like a user would. It understands feature flows, dependencies, and logic visually—no need for documentation or dev time.

Will this affect our existing merchant experience?

It enhances it. Beacon sits on top of your product, acting like a smart assistant. There’s no disruption to existing workflows, only smoother execution.

Can this handle complex onboarding configurations?

Yes. From catalog templates to pricing logic, Beacon reads merchant data, auto-fills config, and validates it before submission—eliminating weeks of manual effort.

How is Beacon different from a chatbot or guided tour tool?

Unlike static tools, Beacon is a true execution layer. It doesn’t just point users to where they need to go—it gets the job done for them, end-to-end.

Is Beacon secure for financial and merchant data?

Yes. Beacon never touches your backend or customer data. It works above the UI, with enterprise-grade SOC 2, ISO, and GDPR compliance built in.

Turn Your Retail Tech Platform Into a Self-Driving Growth Engine

Beacon helps e-commerce and retail tech platforms onboard merchants faster, drive 4x feature adoption, and resolve 80% of support tickets autonomously—all without touching your backend or scaling support ops.

Request a Demo

Retail Tech is Scaling, But Manual Ops Are Dragging It Down

Weeks spent configuring catalogs, pricing rules, and payout setups delay revenue realization and merchant productivity.

Delayed Merchant Onboarding

Merchants struggle to navigate complex dashboards, underutilize key capabilities, and rely heavily on external handholding.

Poor Feature Adoption

High Support Volumes

Routine queries like “Why isn’t my product live?” or “How do I offer discounts?” clog up your support queue, while advanced issues escalate to your tech teams.

Operational Complexity at Scale

As you grow, fragmented workflows—across catalog, inventory, campaigns, and finance—create bottlenecks and human errors.

How Beacon Turns Your Retail Platform Into a Self-Driving Experience

Beacon overlays your platform, learning UI, flows, and logic page-by-page. Without backend integration, it automates merchant onboarding, boosts platform adoption, deflects support tickets, and runs workflows at scale.

Automated Merchant Onboarding

Cuts 3-week onboarding cycles down to 2–3 days
Beacon auto-configures catalog uploads, pricing rules, settlement preferences, and more—reading policy documents and mapping seller intent without spreadsheets or dev support.

Self-Guided Feature Adoption Layer

4× adoption of high-value but underused features
From promo engine to logistics setup, Beacon surfaces proactive nudges, guides users in real time, and executes actions on their behalf—all in plain English.

Autonomous Support Across L1–L3

Handles 80%+ of support queries, even complex ones
Beacon resolves “how-to” questions and SKU errors directly in the UI. For bugs or config issues, it fixes workflows or escalates with full debug context.

Cross-Workflow Orchestration

Streamlines ops across catalog, inventory, and returns
Beacon links multi-step backend processes—e.g., listing + compliance + payments—into a single, unified execution engine for your users and teams.

Product-Aware Analytics

Helps merchants generate insights without your ops team
Sellers can query performance, commissions, return rates, and more using natural language—reducing reporting load on your team.