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The Platform That Turns Features Into Experiences

 Beacon isn’t a bundle of tools. It’s a unified orchestration layer that transforms your product into a self-driving, agentic experience. Every capability works together so users can ask, act, and resolve - without friction, without training, without waiting.

Beacon Capabilities

Universal Search

Most search bars point to documents. Beacon’s universal search points to outcomes. Trained on your UI and workflows, it lets users type a question or a task and see it executed in real time.

  • Find features, settings, or reports instantly

  • Trigger workflows without leaving the search bar

  • Eliminate menu-hunting and navigation drop-offs

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Data Search & Action Widgets

Beacon compresses BI dashboards into lightweight widgets that live where work happens. Users can query live data, surface KPIs, and take actions instantly.

  • No tab-switching, no BI delays

  • Natural language queries with real-time results

  • Directly act on insights without leaving the flow

AI Copilot & Execution Agents

Beacon trains page-by-page on your product, so its AI agents can take action like a power user. From updating configurations to triggering workflows, it turns multi-step processes into a single prompt.

  • Execute tasks on behalf of users

  • Reduce drop-offs in complex workflows

  • Unlock the full promise of agentic experience

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Help Doc Bot & Smart Troubleshooting

Beacon compresses your entire help center, FAQs, and troubleshooting playbooks into a real-time, in-product assistant. Instead of raising tickets, users get answers, fixes, or guided steps instantly—right where the issue occurs.

  • Deflects up to 80% of L1–L2 queries before they ever reach support.

  • Diagnoses errors automatically by analyzing logs, product state, and configurations.

  • Escalates only when needed, passing complete context so human agents resolve in minutes, not hours.

Workflow Assists

Beacon nudges users where they hesitate, guiding them step-by-step through multi-stage workflows. No manuals. No training sessions.

  • Dynamic tooltips and walkthroughs auto-generated

  • Error prevention with real-time guidance

  • Higher task completion rates and lower abandonment

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Digital Adoption Platform

Beacon personalizes adoption journeys for every role. New users learn by doing, while advanced users get proactive prompts that surface deeper features.

  • Reduce onboarding time by 70%

  • Ensure consistent adoption across teams

  • Drive retention by making advanced features discoverable

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Unlimited, Integrated, Always Evolving

 Every capability is designed to work together, so enterprises don’t just get features—they get a product that runs itself. With unlimited usage, zero backend dependencies, and enterprise-grade compliance, Beacon is the platform that creates experiences, not friction.

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