How does Beacon know what users are struggling with?

Beacon observes hesitation patterns, drop-offs, and frequently asked queries in real time to identify moments of friction — and intervenes proactively.

Can it handle multiple user roles and permissions?

Yes, Beacon works on top of your existing RBAC & tailors guidance to the user’s specific role, permissions, and access level, ensuring each interaction is relevant and accurate.

Will it slow down the product experience?

Not at all. Beacon runs as a lightweight layer on top of your UI. There’s no latency, no load time — just seamless interaction.

What if our product keeps evolving?

Beacon integrates with your deployment process & gets trained during UAT - for users beacon it is always going to be up to date.

How long before users start engaging with it?

Within the first day of going live. Most users interact with Beacon within their first session, reducing support queries and time-to-adoption instantly.

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Getting users to adopt your product shouldn't feel like onboarding school. Beacon’s Adoption Velocity turns your product into an interactive, self-learning experience.

Make Product Adoption Instant, Not Instructional

Most Users Never Get to Value - Because They Never Get Past the UI

Lack of in-the-moment support while exploring new features

Context switching between help resources and the product

Adoption depends on training, not experience

Complex interfaces with too many clicks and hidden features

Users overwhelmed by documentation, videos, and static walkthroughs

Your product may be powerful, but if users can't figure it out, it doesn't matter.

Here’s why adoption stalls inside enterprise platforms:

From Instructional to Instinctive

Beacon turns your Customer Experience into Agentic Experience. Users ask questions in natural language, discover features through real-time interaction, and complete tasks without ever leaving the screen.
No training. No frustration. Just outcomes.

Product-Trained Natural Language Layer

Beacon gets trained on your product’s UI, workflows, and terminology, enabling natural language interactions for every feature, setting, or task.

Instant Feature Discovery

Users can ask things like “How do I create a rule for XYZ?” or “Where’s the setting to change notifications?”, and Beacon does it with them, right inside the product.

No-Code, No Integrations

Beacon gets to work instantly, with zero dev time, no API stitching, no product team effort. It learns by observing your product and how users interact with it.

Contextual In-Product Copilot

Beacon appears when users hesitate, guiding them based on real-time interaction data. No generic walkthroughs. Just the right nudge at the right moment.