The Growth Friction Costing HR Tech Millions of Dollars
Manual configuration for payroll, attendance, and performance management stretches client onboarding, delaying revenue recognition and increasing delivery costs
Extended Client Implementation Cycles
High volume of L1/L2 tickets for routine queries such as payslip errors, policy clarifications, attendance sync, consume valuable support bandwidth for repetitive work
Overwhelmed Support & Troubleshooting
Steep Learning Curve & Low Adoption
End-users and HR admins struggle with complex workflows and compliance requirements, resulting in extensive training, poor adoption, and underutilized features
Manual Processes & Self-Service Gaps
Manual, consultant-heavy setups and fragmented user support create bottlenecks, errors, and overwhelming support—slowing client value and platform adoption.
How Beacon Transforms HR Tech Platforms Into
Growth Engines
Automate HRMS implementation, tasks & support, enabling self-driving experiences with no backend changes or API integrations.
Automated Client Implementation Engine
Reduce 6-week onboarding cycles to under 2 weeks with intelligent configuration
Beacon reads policy documents and automatically configures complex workflows—attendance rules, payroll policies, performance cycles—with 90%+ accuracy. What previously required weeks of consultant time now happens in days through AI-powered setup and validation.
L1–L3 Support Deflection Engine
Resolve 70–80% of HR tickets inside your platform without the manual triage
AI agents not only handle routine how-to queries like “How do I set up overtime?” but also advanced L3 issues like configuration errors or integration problems. Seamless escalation with change logs ensures full context for support teams—significantly cutting resolution time.
Embedded Client Success Intelligence
Transform user experience from confusing to intuitive with contextual guidance
Proactive in-app assistance guides HR admins through complex tasks, surfaces relevant features, and prevents configuration errors. Users receive personalized help exactly when needed, dramatically improving platform adoption rates.
Multi-Stage Workflow Orchestration
Automate complex processes across recruitment, onboarding, and performance management
From job requisition to offer letter generation, from employee onboarding task allocation to performance review cycles—Beacon orchestrates entire multi-stage processes intelligently, reducing manual handoffs and errors.
Self-Service Analytics & Compliance
Enable clients to generate insights and maintain compliance without your intervention
Natural language querying allows clients to generate reports, track compliance metrics, and analyze workforce trends independently. Automated audit trails and compliance monitoring reduce regulatory risks and support overhead.
Trusted by Leading HRMS Providers Globally
