AMTPL's Journey to Intelligent Insurance Operations
60%
Reduction in manual claims intervention
90%
Reduction in manual errors across claims and policies
AMTPL (Acess Meditech Private Limited) is a pioneering technology solutions provider in the insurance sector, delivering specialized platforms and services focused on policy administration, claims management, and reinsurance. Their partnership with Beacon AI revolutionized their operations, driving significant efficiency, accuracy, and cost savings.
HEADQUARTERS
Hyderabad
INDUSTRY
Insurance Technology
EMPLOYEES
51 - 200
Pain Points & Challenges
Scaling operational complexity brought critical challenges. Manual workflows in claims processing and policy management created delays, errors, and high operational overhead.
Claims Processing Bottlenecks
Significant manual intervention caused slow claim assessments and approvals.
Policy Management Inefficiencies
Renewals and endorsements were slow and error-prone due to fragmented processing.
Multi-language Support Complexity
Operating in English and Arabic markets introduced additional layers of operational challenge.
Resource Drain and Error Risks
Repetitive manual processes led to excessive costs and regulatory error exposure.
The Solution: Beacon + AMTPL
Beacon’s advanced AI agents were seamlessly integrated to automate AMTPL’s complex insurance workflows without back-end changes. Autonomous orchestration of claims reserve analysis, repair approvals, renewals, and multi-language support transformed day-to-day operations.
AI-Powered Workflow Automation
Manual claim reviews and repair authorizations are now largely self-managed by AI agents.
Policy and Endorsement Processing
Automated renewals and endorsements accelerate policy lifecycle management with improved accuracy.
Multi-language Enablement
Intelligent English-Arabic processing drives smoother customer and partner interactions.
Zero Code Integration
Beacon operated via front-end logic, eliminating the need for API or backend rework.
Zero Dev Effort Integration
With just a single line of code, Workline deployed Beacon across its platform. No APIs or backend changes were needed—Beacon operated using front-end logic and behavior.
Impact
Operational Excellence Delivered
60% reduction in manual claim handling
90% decrease in errors across claims and policies
50% reduction in operational costs
​​​
500+ man-hours saved monthly
Faster, more consistent, and error-free insurance operations