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Why We Started Beacon?
The Spark That Started Beacon
We’ve been in your shoes—launching a product, scaling fast, and then hitting a wall with adoption. That was us with our first startup, Windo. It took off quickly, reaching users in 140+ countries, but soon we were buried under support tickets. Users couldn’t find features. They didn’t know what to do next.
So, we built a simple search bar. Suddenly, everything changed: 80% fewer support queries and 4x better adoption. That tiny feature saved us
That’s when the lightbulb went off. If one bar could solve so much, what if we built something even more powerful—for everyone?
Enter Beacon
We built Beacon to turn any enterprise product into a self-serve powerhouse.
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No more tickets for simple things.
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No more lost users.
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Just AI-driven guidance, right inside your product.
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Started in beta, refined with early clients, and kept improving
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Beacon boosts adoption, automates support, and enhances in-product experiences.
Our Values
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We built Beacon to turn any enterprise product into a self-serve powerhouse.
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User-Centricity: We prioritize the needs and experiences of our users in every decision we make.
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Innovation: We continuously push the boundaries to deliver cutting-edge AI solutions.
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Transparency: We believe in clear, honest communication and offer straightforward, unlimited pricing without hidden costs.
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Security and Compliance: We uphold the highest standards of security, ensuring compliance with SOC2, GDPR, and ISO certifications.
Our Mission
At Beacon, our mission is simple: make enterprise products truly self-serve.
We remove friction between users and your product—no confusing interfaces, no simple-ticket hassles, no long waits.
Users should instantly access features, workflows, or support—without leaving your product.
Beacon is our way of making that happen. With AI at the core, we help companies:
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Turn support into automation
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Turn confusion into clarity
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Turn products into intuitive, intelligent experiences
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Beaconverse
Beacon is built in Hyderabad, but what we’re really building is a space where passion, curiosity, and creativity collide. There are no punch-ins, no micromanagement, no waiting for permission. Just people who love solving problems and show up every day to do the best work of their lives. - Give title for this
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Where Passion Meets Purpose
We work from our office every day because we believe magic happens when people come together. Real-time feedback. Whiteboard scribbles. High-fives. Long debates. Spontaneous ideas. We’ve seen it all spark here, and we wouldn’t trade it for anything.
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Collaboration, Creativity, and Coffee
We don’t count leaves. Need a break? Take it. Need to be with family? Go. We trust each other like a family does—and that’s how we work. The kind of place where your team becomes your friends and your work feels like something that matters.
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A Workplace That Puts People First
There’s a foosball table in the middle of our floor. Not for show, but for real, fierce, mid-sprint battles. There’s funFridays and impromptu game nights. And if you’ve got a wild idea at 9PM, chances are you’ll find someone ready to jam with you on it.
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Fueling Ideas with Fun
Where We Are Today
Trusted by product - first enterprises
Built by founders who’ve lived the problem
Backed by visionary investors and early customer validation, we raised our first round with Sorin Investments to scale Beacon for the enterprise world.
Our Investor
